Frequently Asked Questions

Q. What brand of insulation do you sell?
A. Our batt and fiberglass blow-in is Formaldehyde-Free Johns Manville brand. The cellulose blow-in is a Green Fiber product.

Q. What is batt insulation?
A. Batt insulation is pre-cut to a specific dimension and packaged with multiple pieces in each bag.

Q. How many pieces come in a bag of batt insulation?
A. The number of pieces per bag is different for each product. When viewing a product click on the specific product and that will show additional information and the number of pieces per bag.

Q. Do you sell rolls of insulation?
A. No.

Q. Can I pay at the pick-up location?
A. No, if you prefer not to use the website for payment then please contact us for other payment options.

Q. Do you deliver?
A. Yes, delivery is available for orders of $1000 or more that are within 30 miles of a pick-up location. Delivery charge may apply and would take 3-5 days to arrange.

Q. Do you install?
A. No.

Q. What are the location hours?
A. Monday-Friday from 7am to 4:30pm. If you are picking up a larger order please arrive by 4pm.

Q. Do you rent blow-in machines?
A. No.

Q. How do I know you have the items I am looking for?
A.  email ( so we can check stock on the items you want to order.

Q. What is the difference between Kraft-faced and Unfaced?
A. Kraft-faced insulation has paper laminated to one side of the fiberglass. Unfaced insulation does not have a paper facing and is fiberglass only.

Q. Where do I need to use Kraft-faced insulation?
A. The paper on the Kraft-faced batts provides a vapor barrier that is needed on exterior walls and vaulted or cathedral ceilings. Check local codes.

Q. Do I have to use Kraft-faced insulation where a vapor barrier is needed?
A. No, a layer of 4 mil plastic (poly) sheeting installed on the heated side of walls is generally accepted as a sufficient vapor barrier. Check local codes.

Q. Do I need a vapor barrier under my house?
A. Yes, you need a minimum 6 mil layer of plastic (poly) on the ground under your house. Unfaced batts are generally used in the crawl space. Check local codes.

Q. How do I support the insulation in my crawl space so it does not fall down?
A. The most common method is to use twine that is stapled in a cross pattern from joist to joist.

Q. Can a home owner receive a rebate from the Oregon Energy Trust for upgrading the insulation in their home?
A. Yes, you can use a receipt from InsulationSaver to receive a rebate. Click here to visit the Energy Trust website.